Top three retailer accelerates digital development and integration of digital and physical channels to meet consumers' changing behavior and deliver superior customer service experiences BURLINGTON, ...

Better Business Advice has recognized Wing Assistant as its top remote support solution for online stores for offering the best ecommerce virtual assistant in 2025.

In recent years, one of the most exciting and fastest-growing areas of AI innovation has been the field of AI-powered virtual assistants. This includes both well-known consumer devices like Amazon’s ...

What Microsoft was working on with Bing Chat has evolved into something much more – Windows Copilot. Copilot is an AI-powered virtual assistant, much like Google Assistant on the Pixel, except with ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's fast-paced business world, entrepreneurs often find themselves overwhelmed with ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

Some AI leaders say everyone will have an AI personal assistant in the near future. Since ChatGPT launched, users have integrated it into their personal and work lives. Some are using AI to plan ...

Interacting with Minnesota's Driver and Vehicle Services (DVS) got a whole lot more convenient Thursday as the agency officially rolled out a multilingual chat feature on its website. It's just the ...